Chat Tail

Add live chat to any link or content you share anywhere.
Real-time conversation is reimagined.
Not just a live chat, Real-Time insights for personalized and contextual chat at personal level.

How does it help business?

Three in One tool helps to acquire, engage and retain customers.

Ways to INITIATE conversation with your content viewers.

Be proactive in reaching to customers, finding their pain points and offering solutions in very efficient way to boost the sales.

One of the most powerful benefits of chat tail is you can use full analytic reports and intelligent information about your customers to make the conversations more engaged. All in Realtime.

Look and Feel

See our appearance and functionality.

1. Copy and paste any content URL that you want to share with your audience.

2. Choose Chat Tail.

3. Add your Button Text. You can choose different color theme and time delay for chat tail.

4. You can upload the logo or profile picture you wish to appear. Once you click the create tail, it is ready to share on different platforms.

5. Once viewer click on the chat to start, you can see live information such as location, browser language, time zone, last chat (based on cookies), Email (if they submitted), last browser etc. You can use emoji and enjoy live chat with your customers.

Features

CUSTOMER ENGAGEMENT

Allow Customer Engagement through Chat Tail while sharing any content.

LIVE CHAT

Make it easy for customer engagement with real time live chat tagged to your content.

REALTIME INSIGHT

Know who you're talking to, see their location, activity & more.

CHAT LAUNCHPAD

Add your photo/ brand logo to get attention of visitors.

HISTORY

We remember the people who chat with you, till they does not clear their browser cookies.

PUSH NOTIFICATION

Push message(s) or pull name and email address of the person who chatting with you. Push or Pull triggered automatically in set conditions.

SEND ATTACHMENT

Send screenshot, images (or) document as attachment

EMOJI

Better way to express your emotion through emoji. Yah! we support emoji.

CUSTOM URL

Customize the URL and make attractive to viewers.

CONTENT VIEW

Know the number of people viewed the content shared.

ENGAGEMENT

Know the number of people initiate the conversation throughout lifetime.

ACQUISITION

Know the ratio between number of people gave detail and total number of people we ask detail to submit.

AVG. CONVERSION PER CHAT

Know the average conversation get from your customer(s)

CONVERSION PIXEL

Place conversion pixel along with content.

TODAY'S CHAT

Know the number of new chat have today.

RETARGETING PIXEL

Place retargeting pixel to helpful to re target advertisement in Facebook, Twitter, Google, etc...

BOUNCE RATE

Know the bounce rate and undestand the engagement.

EDIT

Make changes to tail anytime.

SHARE

Share directly in six social channel (or) copy, send by email.

MUTE

Mute and Unmute anytime without affecting the content URL.

CUSTOMIZATION

Customize the color, position to matches your brand theme.

TRAFFIC SOURCE

Know which social channel work good for content you share.

DEVICES

Know devices used by viewers.

TIME DELAY

Set time delay for Tail appearance in the content.